Building good relations with prospective and existing customers is a vital element of B2B marketing. Such relationships are especially significant in the B2B sector, as product and service item values can be high and typical sales cycles are longer than those in the B2C sphere – often over 18 months. The provision of consistent and appropriate content marketing will help establish and nurture business relationships.
Content marketing is a strategy that promotes brand awareness, establishes expertise, and keeps your business top of mind when the time is right to buy your product or service. If your audience thinks of your company as a partner interested in its success and as a valuable source of advice and guidance, then they are more likely to choose you when it’s time to buy.
B2B content marketing is the development and distribution of relevant, useful content, such as blogs, newsletters, white papers, social media posts, emails and videos to current and potential customers. Done correctly, the content conveys expertise and demonstrates that your company values the people you sell to.
B2B content marketing is a tactic proven to work, and gives you a competitive advantage – take a look at some of the key facts from the latest research about it:
Effective content marketing delivers the right content at each stage of the sales cycle – from awareness through consideration to purchase. Take a look at the best content for each stage:
At the first stage of the sales process, content needs to focus on the top concerns of your target audience. It must be educational, how-to advice that addresses your audience’s pain points, challenges and questions.
The best content for this stage: articles, blog posts, e-books, videos newsletters
For example: a company that supplies and installs conveyor systems writes a blog explaining the benefits, types and best practices of warehouse automation systems to address the interests of its target audience.
Content at this stage of the sales process has to offer a mixture of helpful information and marketing. It ought to educate the readers about features or functions to look for and how they address their needs.
The best content for this stage: case studies, how-to-articles, how-to-videos, checklists/worksheets.
For example: the company that supplies and installs conveyor systems creates a case study featuring a recent customer’s system installation and the benefits it has brought them.
When a prospect is close to buying, your content marketing can focus on sales explaining why you are the natural choice.
The best content for this stage: case studies, user-generated content, buyer’s guide, product video, research report.
For example: The conveyor systems supplier creates a short video showcasing its products in different industries to demonstrate its diverse expertise.
Creating effective B2B content requires a deep understanding of your target audience and their needs. Here are some tips for creating content that resonates with your audience:
As experienced B2B content marketing specialists, we have fine-tuned the art of creating compelling content, drilling down into often complicated and technical subject matter. We’ve systematically crafted content with key messages that have consistently resonated well with our clients’ audiences and have helped 100’s of businesses grow.